Information Notice

03Minors & Children's Privacy

Echo is not directed at children under 13. Registration requires a minimum age of 13. In some regions, users under 18 may need a parent's or guardian's consent. Paid and mature features are limited to users 18 and older. If you believe a child under 13 has created an account, write to redmi14abeera@gmail.com. Further safeguards are set out in echo-child-safeguard.html.

04Categories of Information We Collect

Device and technical data

• Device model, operating-system version, app build, language, and time zone
• Unique device identifiers, advertising ID, and diagnostic crash reports
• IP address, network type, connection timestamps, and server activity logs

Account and registration

• Email address, phone number (if you provide one), hashed password, date of birth, and user ID
• Verification tokens and account-recovery information

Profile and identity

• Display name, nickname, username, avatar, profile photo, and self-introduction
• Optional gender, age range, or preference fields you choose to disclose

Chat and communication

• Text messages, conversation threads, read receipts, and message timestamps
• Voice notes and file attachments exchanged in chat

Video communication

• Session metadata such as duration, participants, and connection quality
• User-initiated captures or uploads — we do not record sessions without consent where the law forbids it

Images and media

• Photos, videos, and other media you upload, send, or publish inside Echo

Payment (when applicable)

• Transaction metadata handled by payment partners — we never store full card numbers

05Why We Process Your Information

• Running the product — create accounts and deliver chat, video, matching, and social features
• Trust and safety — detect CSAM, CSAE, fraud, spam, harassment, and other policy breaches
• Account protection — protect credentials, prevent abuse, and keep the service intact
• Legal duties — meet regulatory, tax, and lawful-disclosure obligations
• Support — handle help tickets, privacy requests, and deletion workflows
• Product improvement — study aggregated usage patterns to refine features and performance

06How We Protect Information

• Transport encryption (TLS/SSL) and at-rest protection for sensitive records
• Role-based access controls and staff training on data-handling practices
• Ongoing monitoring, security patching, and a documented incident-response plan

07Disclosures & Third-Party Services

We may disclose information to:

• Service providers — cloud hosting, analytics, customer support, and moderation vendors
• Payment processors — for in-app purchases and subscription billing
• Advertising partners — only where permitted and subject to your opt-out choices
• Public authorities — when the law requires it, or when needed to protect users, especially in CSAM/CSAE matters

We do not sell personal information under the CCPA, VCDPA, or equivalent statutes.

Right to know: You may ask whether Echo shares your data, with whom, for what purpose, and for how long. Email redmi14abeera@gmail.com with the subject "Right to Know About Data Sharing", or go to Settings > Privacy & Security > Data Sharing Request. After identity checks, we reply within 15 business days.

08How Long We Keep Information

• Account and profile — kept while the account is active; removed within 30 days after confirmed deletion
• Chat and media — kept during active use; erased on account deletion unless the law requires us to hold it
• Payment records — up to 7 years for financial and tax compliance
• Security and compliance logs — up to 3 years
• Support and privacy correspondence — up to 2 years after the case closes
• Advertising preferences — until you opt out or delete, then purged within 30 days

09Your Rights & Controls

Depending on where you live, you may ask for access, correction, deletion, portability, objection to processing, withdrawal of consent, disclosure details, and an opt-out from targeted advertising. Write to redmi14abeera@gmail.com — we respond within 30 days, or sooner if local law requires it.

Account deletion: Settings > Account > Delete Account, or use echo-account-exit.html. Deletion removes your profile, chat history, and media except where retention is legally required.

10International Transfers & Notice Updates

Your data may be processed outside the country where you live, using Standard Contractual Clauses or equivalent safeguards. We may revise this notice; material changes appear in an updated Last Updated date and, where appropriate, as an in-app notice.